Shipping

How do you package the products?

We vacuum seal and courier deliver all of our products. All charges appear under EKP. The packaging is a plain envelope for your privacy. You do not need to sign for delivery unless your order is over $500 or you request it under special instructions

Delivery Times

Monday to Thursday orders placed before 4:00pm with a value over $100 arrive within one to two business days. Orders with a value under a $100 arrive in one to three business days. Fridays: Orders placed before 4:00pm with a value over $100 will arrive Saturday or Monday depending on your location. Weekends: All orders placed Saturday or Sunday will ship on Monday and will arrive in one to three business days, depending on your order value.

Do You Ship to other States?

We don't ship to other states other than California. If you need delivery and are from any other state please contact us and we will refer you to our affiliated providers.

Returns

Can I exchange/return my item(s)?

We don't do any exchanges or returns, all orders are final.

Defective Items

If your item is defective, please contact us before leaving a review. We will be happy to help you and give you a quick solution.

Coupons & Deals

How can I join?

If you want to join to our coupons and deals list please sign up through our Sign Up page.

Why is my vape pen blinking?

If your Nature’s Way vape pen blinks 5 times it needs to be recharged.

Why is my brand new cartridge not lighting?

Make sure your battery is charged, and that the connection between the battery and cartridge is clean with no oil on the threading. If the issue persist, please contact us at info@natureswaydelivery.com

My THC cartridge was a light color yesterday, but today it's darker and looks burnt.

If you use our cartridge with other adjustable voltage batteries and there turned up too high, they can burn your oil and damage the wick. Be sure not to set your voltage setting higher than 4v

What is solvent-free Distillate?

Solvent-free concentrate is referred to as a “distillate.”  Other companies have patented this process with the name “The Clear.”  Both of these terms are synonymous, and refer to the process of refining and distilling the cannabis product to separate the molecules, CBD and terpenes, to re-infuse into the concentrates and cartridges to yield a pure and potent product.  The process first includes extracting the plant material with hydrocarbon, such as co2, butane and ethanol. Next, the product is heated up and vaporized. Lastly, the vapor consolidates through a condenser and separates into collection flasks.  This process is repeated multiple times to ensure pure cannabinoids are refined and distilled. Nature’s Way offers distillates in 750mg cartridges for vaping and in 850mg 1 gram concentrates for dabbing.  The consistency of the products is quite viscous and increases in viscosity with increased heat. Both of these products have a “Raw” option, where cannabis terpenes are removed completely.  We can also reintroduce terpenes into the distillate.  The raw option gives the taste of pure activated THC, while other added flavors, such as Lime Haze, OG Kush and Granddaddy Purple gives the taste of these strains to distillate.

What are terpenes?

What are all natural flavors? How are they used?

 
The definition of natural flavor under the Code of Federal Regulations is: “the essential oil, oleoresin, essence or extractive, protein hydrolysate, distillate, or any product of roasting, heating or enzymolysis, which contains the flavoring constituents derived from a spice, fruit or fruit juice, vegetable or vegetable juice, edible yeast, herb, bark, bud, root, leaf or similar plant material products thereof, whose significant function in food is flavoring rather than nutritional”
How we use them
We use all natural fruit flavor mixed with profiled cannabis terpenes and cannabis derived terpenes to make a few unique blends in cartridges and concentrates.

What is CBD? How can it help me?

Cannabidiol is abbreviated as CBD and is one of 113 active cannabinoids identified in cannabis. CBD does not have the intoxicating effects of (THC) tetrahydrocannabinol.

Medical Properties of CBD             Effects

AntiemeticReduces nausea and vomiting
AnticonvulsantSuppresses seizure activity
AntipsychoticCombats psychosis disorders
Anti-inflammatoryCombats inflammatory disorders
Anti-oxidantCombats neurodegenerative disorders
Anti-tumoral/Anti-cancerCombats tumor and cancer cells
Anxiolytic/Anti-depressantCombats anxiety and depression disorders
AnalgesicCombats pain and pain-related disorders
  • CBD also reduces the negative effects of marijuana
  • CBD is also used on pets such as cats and dogs
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